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Real Results from Real Dealerships

See how Strolid delivers measurable improvements in speed to lead, contact rates, appointments, and show rates.

Contact rate by hour of day — Strolid-served accounts vs industry average, 24/7 coverage at 00:01:07 median

Performance at a glance

5XShow Rate
210%Increased Attribution
100%End-to-End Tracking
$97KAvg. Annual Savings per Dealership
Secret Shop Guarantee
5XCustomer Conversations
87%Strolid Dealers Hit Stair-Step
First-touch response time distribution — Strolid median 00:01:07, rolling 90-day window

Case Studies

Multi-Rooftop Dealer Group

Challenge: Inconsistent follow-up across 8 locations with no visibility into BDC performance.

Solution: Implemented Strolid across all rooftops with centralized reporting and signals.

  • 45% increase in appointment rate
  • Standardized follow-up cadence
  • Manager visibility across all stores

High-Volume Import Franchise

Challenge: In-house BDC struggling with turnover and coverage gaps during peak times.

Solution: Transitioned to Strolid with Sophia AI handling overflow and day 3+ follow-up.

  • 60% reduction in missed leads
  • Eliminated hiring/training cycles
  • Consistent weekend coverage

Service-Focused Dealership

Challenge: Missing service calls and losing appointment opportunities to competitors.

Solution: Deployed Sophia Inbound Service AI for 24/7 call coverage, with every real question handed off to a Strolid human agent.

  • 35% more service appointments
  • 24/7 call coverage
  • Improved CSI scores
Strolid dealership portal week view — appointment grid across Monday through Sunday

What our partners say

Strolid transformed our follow-up process. We went from losing leads on day three to consistent engagement through day ten and beyond. The visibility into every conversation gave our managers clarity they never had before.

RD
Regional DirectorMulti-Rooftop Dealer Group, Southeast Auto Group

What sets Strolid apart is the human element backed by technology. When customers engage, they get a real person, not a bot loop. Our CSI scores improved because customers feel heard.

GM
General ManagerImport Franchise Dealership

We eliminated the hiring cycle for our BDC. No more recruiting, training, and losing people every few months. Strolid delivers consistent performance without the management overhead.

OD
Operations DirectorRegional Auto Group, Heartland Motors

The Intelligence Engine gives us insights we never had before. We can see exactly what customers are asking, where deals are stalling, and which patterns lead to appointments. It is clarity we have never had.

VO
VP of SalesEnterprise Dealer Network

What every partner gets

Dedicated CS Director
Client Portal Access
Custom Reporting Dashboard
Strolid GPT Access
Signals & Alerts
Power Dialer
Conversational Search
CRM Integration

Great people still win. We just give them superpowers.

Strolid is built on relationships, disciplined follow-up, and transparency. The technology exists to make those strengths consistent at scale.