STROng Process SOLID Results
Never Miss With Strolid
A Smarter BDC. Powered by People, Strengthened by AI.
Trusted by dealers representing
STROng Process. SOLID Results. That's Strolid.
Three Pillars. One Promise.
You manage what you can see.
Every customer interaction is captured, summarized, and pushed to your CRM so managers can coach, audit, and improve outcomes with confidence.
Conversation summaries in CRM
Every call, text, and email lands as structured notes inside the CRM your team already uses.
Activity and outcome reporting
Dashboards highlight what is working and what is leaking, rooftop by rooftop.
Signals when something breaks
Alerts fire when follow-up stalls or an opportunity heats up, so managers can intervene early.
The Process
Humans carry the conversation. AI keeps the cadence alive.
Lead Arrives
Forms, marketplaces, OEM leads, and inbound calls flow into Strolid for immediate processing.
Human Response
Trained agents engage on day 1 and 2 with calls, texts, and emails, guided by the Dealer Copilot.
Sophia Keeps the Cadence Alive
Sophia runs persistent day 3, 5, 7, and 10 follow-up. The instant a customer responds, the conversation routes to a Strolid human BDC agent. No customer ever ends a real conversation talking to AI.
CRM Updated
Every interaction is pushed to your CRM with notes, dispositions, and outcomes, giving management full visibility.
Dealers get the benefits of automation without losing accountability.
Intelligence Engine
Powered by the Strolid Intelligence Engine
Tools that make humans better and managers more informed, without adding complexity.
Dealer Copilot
Real-time guidance that lives inside the BDC agent's screen, not your customer's inbox. Dealer Copilot whispers the right answer mid-conversation so every customer hears a confident human.
Sophia Follow-Up AI
Sophia's response engine keeps follow-up alive on day 3, 5, 7, and 10. The instant a customer responds, the conversation routes to a Strolid human BDC agent who closes the loop.
Sophia Inbound Service AI
24/7 service coverage so no inbound call goes unanswered. Sophia's response engine greets the caller and routes to a Strolid human agent the moment a real question lands.
Strolid Signals
Proactive alerts that highlight hot opportunities, missed follow-up, and recurring friction so managers can intervene early.
Conversational Search
Search and analyze conversations at scale to find patterns, objections, and opportunities across rooftops.
Strolid GPT
Dealer-specific intelligence that summarizes, responds, coaches, and standardizes best practices, trained on your data.
Reporting
Transparent dashboards for performance, activity, and outcomes, built to drive action, not vanity metrics.
Outcomes
Dealers who use Strolid sell more cars.
One BDC, one strategy, one goal: units delivered.
Coverage
We're there when it's convenient for your shoppers.
Nights, weekends, after-hours. Strolid answers every conversation so dealers never miss the window when a buyer is ready to talk. Every inbound hits a trained BDC agent, not a voicemail tree and not a bot, so the next step gets taken before the opportunity cools.
Named Dealers. Real Words.
Real Results from Real Dealerships
Our dealership has been with Strolid for over a year. They have fit right into our sales process. Lead responses are prompt, genuine and relevant. The best part for us is they are willing to adapt to our needs and have provided great results.
Mike Johnson
General Manager, Turner KIA
Five Stars across the board! STROLID made a big difference for us. They've given us quick response to all of our leads and always pleasant and helpful. Their communication with our management team has been fantastic while structuring deals and presenting payments.
Tony D.
GSM, Island Acura
Two Buyers. One Engine.
Appointments for managers. Accountability for owners.
Strolid serves the manager who lives in the appointments and the owner who lives in the roll-up. Both get one BDC, one process, one source of truth.
Appointments, process, response, coverage.
- Appointments booked and kept
- Persistent follow-up cadence through day 10 and beyond
- CRM notes on every interaction
- After-hours and weekend coverage
- QA and coaching on every agent
Visibility, governance, scalability, tech roadmap.
- Visibility across all rooftops
- Governance and reporting documentation
- Scalability without headcount cycles
- A technology roadmap that compounds over time
- ROI and cost control versus in-house BDC
Great people still win. We just give them superpowers.
Strolid is built on relationships, disciplined follow-up, and transparency. The technology exists to make those strengths consistent at scale.