Strolid provides a team of Client advisors with multiple managers who work hand in hand with your managers to sell cars. We believe in relationships and the importance of communication. Over the years, we have learned it's crucial to encourage Strolid agents to grow as a team with our dealer's staff.
Client Success Team
We have a team of Client Success managers responsible for controlling the quality of our relationships and the performance of our dealers: no support tickets, an experienced professional who knows how to solve any issues which may arise.
Our Client Success Team holds monthly meetings with Dealership Management to help guide performance and improve communication. These are effective meetings with actionable data and direction. It also allows both teams to come together and build friendships and mentorships.
Your training team
Training is an integral part of our culture. Our Client Advisors spend three weeks training before entering a mentorship program for 90 days. When our Training Managers are not introducing new Client Advisors to our company, they train with our seasoned staff to solidify process, word tracks, and performance. This consistent process of education and review assures you the best possible candidates are working with your customers.