Real People with Real Solutions
Real People with Real Solutions
Communication has become such an impersonal experience and has caused the erosion of personal relationships. Strolid Bridges the gap with an Automotive Dealerships management team. We build a great relationship with your clients. When we set an appointment, we transfer the customer directly to your showroom via processes guaranteed to make the experience great for the client and your team. Find out more about your Team at Strolid!
Google Messaging
Google designed Google Messages to improve the consumer experience. Goggle will measure the performance of online businesses and Google Messages, such as quality of communication, engagement, and response rates.
Algorithms structured on engagement will directly impact the relevance of Google rankings. Strolid's technology department continues to develop software to integrate communication channels. Strolid's BDC includes Google Messages in our MODCOM Package and text, chat, and Facebook Messenger.
Facebook Messenger
Strolid's Business Development Center (BDC) facilitates communication to match our Automotive Dealer's client's wants and needs. Some consumers wish to text, chat or use Facebook Messenger. The number of channels to monitor becomes overwhelming for Automotive Dealers. Customer schedules do not necessarily match our business model.
As with Google Messages, the time to respond to your client is moments after they reach out. When a customer decides to Chat, Message, or text, they are ready to buy.
Our experienced staff of BDC retail agents can answer all questions and create a lead to a sale. We increase the value of Facebook Messenger for automotive dealers, from a tool many feels is simply a checkbox to satisfy the factory, to an effective conversion platform to sell cars.
Text and Chat
Do you have text capabilities and chat on your website? Most dealers check the box. Does it convert? We measure it, yet we don't depend on it. A quick and relative response is essential to increase conversions. Customers only wait moments before they abandon the page and look elsewhere for answers.
Strolid's Sales and Service BDC takes the complexity out of monitoring multiple communication channels. Strolid's BDC responds to Text and Chat 24 hours a day, seven days a week. We convert leads to sales.
Solid Appointments
Appointment quality is crucial. A company can enter a million appointments, yet what was the point if they didn't arrive in the showroom?
Our people are compensated on results, and vehicle sales are a driving component. Strolid's team of trained BDC agents work closely with your management team to coordinate appointments, set the right expectations and work with your team to follow up to ensure they arrive as promised.
We make our appointments effective by Vertically Scheduling to eliminate stress on dealership resources and increase the chances of conversion from a lead to a sale.
Real People with Real Solutions
Everyone who works with Strolid's Sales and Service BDC is a Salesperson, as should every person your client encounters when searching for a new or used vehicle.
Strolid's Sales BDC employs real people who become part of our clients, Automotive Dealers, team. Stolid's BDC staff transfers relationships via processes designed to ensure an incredible client and staff experience. We care for our people and set them up for success. We train them for six weeks working on their knowledge of the automotive industry, personality traits, NLP, objection handling, and relationship building.