STROLID BRIDGES THE GAP BETWEEN THE
ONLINE AUTOMOTIVE SHOPPER AND
THE FRANCHISED DEALERSHIP

OUR SOLUTIONS

Real
Communications
Package

Real
Full Service Sales BDC
Package

Real
Service BDC
Package

REAL FULL SERVICE SALES BDC PACKAGE // FULL BDC TAKEOVER

REAL RESPONSE

Strolid’s Real Response service will immediately increase efficiency and productivity in your BDC (Internet sales department) Our team will respond personally to 100% of your Internet leads personally within 10 minutes or less.  This allows your BDC more time to do what they do best — calling customers and scheduling appointments. We personalize every response based on the lead information and deliver multiple VIN specific options to the consumer.  Strolid’s Real Response is run by real people, not bots or automation.

PERSONALIZED RESPONSES DRIVE HIGHER ENGAGEMENT, RESULTING IN MORE APPOINTMENTS AND CARS SOLD

REAL CHAT & SMS

Strolid will provide personalized real conversations by industry-trained salespeople. No bots or no automation. Before the customer even steps inside your showroom, they will be provided with a consistent VIP experience 7 days a week. Your team will get valuable details about what they want to buy and when — with zero awkwardness.  Strolid offers your customers multiple lines of communication including Chat, Text and Facebook Messenger to help you engage customers on their terms.   Consolidated timelines keep customer interactions organized and searchable.  Strolid’s  Real Communications platform helps you manage your dealerships communications so you can spend more time doing what you do best, selling and servicing cars.

REAL REPORTING

We provide driven marketing, lead sourcing and scoring. Pricing and inventory are tailored, targeted, and personalized. Operational and business decisions are based on connected data, all in one place. Strolid delivers of a mix of business consulting with a market-proven platform and custom development. We leverage data intelligence to drive decisions and actionable marketing to deliver a superior customer experience at every stop in your customers’ journey.

REAL OUTBOUND ONLY PLAN

Following up and making contact with new potential prospects is key to generating a high volume of traffic and selling opportunities. At Strolid, we are pros at selling the appointment, delivering consistency in the follow up of past, current and prospective customers.

Lead sources include (but are not limited) to:

  • Lease Renewals
  • Internet Leads
  • Recall campaigns
  • Secondary Leads
  • Unsold Showroom Traffic
  • Customer Satisfaction Surveys
  • Service Bay Customers
  • New Customer Purchases (referrals)
  • Provided leads list